Need help? We've got you covered.
If you're a customer and you need help with anything at all here are four ways to reach us:
1. You can call us at +49 4761 979 109. Our office hours are Monday through Friday from 8-5, German time.
In the event you get voice mail, please be sure to leave your email address as well as your call-back number.
The reason why is because your customer record is tied to your email address and we’ll be able to look you up in the system before we call you back …and therefore save you time.
3. Or you can “snail mail” us at:
Thomas Technik + Innovation
4. Write us via our contact form: